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Non-Discrimination

Hancock County Health System
Section 1557 Non-Discrimination

Discrimination is Against the Law (Section 1557 Non-Discrimination)

Hancock County Health System complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Hancock County Health System does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Hancock County Health System:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters 
    • Information written in other languages.

If you believe that Hancock County Health System has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Hancock County Health System Administration
532 1st Street NW
Britt, IA 50423
Telephone: (641) 843-5000
http://www.trustHCHS.com

You can file a grievance via telephone, mail, or email/website. If you need help filing a grievance, our local administration is available to help you. Please contact Administration,
641-843-5000,  and they will direct you.

You also can file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf  or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue
SW Room 509F
HHH Building Washington, D.C. 20201
TELEPHONE: 1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Hancock County Health System complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

 

English

ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call 1-641-843-5000.

Español (Spanish)

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-641-843-5000.